Using the site
We have made the site as easy as possible to use. You will find the main site navigation along the top of the website, underneath the logo. If you ever get lost you can navigate to the home page by clicking on the 'home' button. You can navigate through all the available products using the left hand menu, and see what's in your shopping basket in the right hand corner.
You can look up a product by simply using the key word search at the top of the page or using the wheel search facility where you can search for size, colour or vehicle fitments.
Most products have various options i.e. wheels will show available tyre options. You will also see on the current product page any related and also brought products. You can buy these products by clicking and adding these to your shopping basket.
Ways to pay
There are four easy, quick and secure ways to pay on www.johnbrownwheels.com. We take security very seriously and don't store any of your card details.
Standard Secure Checkout
You can pay using any credit or debit card through our standard secure checkout which is provided by Sage pay. Simply click on 'checkout' from the shopping basket page. You will be asked to provide your billing and shipping information before being taken to the secure Sage pay payment page to complete your order.
To read more about Sage pay please click here.
We understand that some people prefer to order over the phone. We can accept any debit or credit card over the phone by calling our sales on ++44 (0) 1926 817 444
If you prefer, you have the option of paying through PayPal. If you have a PayPal account you will need to do is click on the 'pay now using PayPal' in the basket page. You will be taken to PayPal’s secure payment page to complete your order.
If you don't have a PayPal account, or want to know more information about PayPal click here.
To use your e-voucher code online, select your items as normal, add them to your shopping basket then proceed to the checkout. On the shopping basket page underneath details of your order, you have the option to enter an e-voucher/discount code. Enter the code exactly as it appears on the e-voucher (case sensitive) Only when you have finished shopping and then click update, your discount will be shown, please continue through the checkout.
To read more about E-vouchers please click here.
At John Brown Wheels we take security very seriously. For speed and security you won't need to register on our site to use it, and any payments are made through secure and trusted third party systems.
To read about the security of the individual payment methods, please use the links below:
Whenever any information is requested from you, it will be encrypted through a secure server (SSL). You will be able to see it is secure by looking at the website URL, which will begin with https://, an example of which is shown below. Most browsers will also show a padlock symbol either at the bottom of the browser window, or near the URL at the top.
Of course, if you are worried about security or want to ask any questions, please don't hesitate to contact us.